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Privacy Policy

Privacy Policy for Save On Groceries (SOG)

Last Updated: [1st Jan, 2024]

Welcome to Save On Groceries (SOG), operated by Nori Technology. This Privacy Policy outlines our commitment to protecting your privacy and details how we collect, use, and safeguard your personal information when using our mobile application services.

Types of Information

Personal Information:

Refers to information or opinions, whether true or not, recorded in any form, about an individual who is identified or reasonably identifiable.

Sensitive Information:

A subset of personal information that includes details about racial or ethnic origin, political opinions, religious beliefs, trade union memberships, philosophical beliefs, sexual orientation, criminal records, health information, or biometric information.


Information We Collect

Personal Information:

We may collect the following personal information:

- Name

- Contact details (email address, street address, and/or telephone number)

- Gender

- Age and/or date of birth

- Preferences and/or opinions

- Information from customer surveys

- Details of products and services provided or enquired about

- Browser session, geo-location data, device and network information

- Information about your device, including device ID, OS, versions, etc.

- Access and usage information, including through the use of Internet cookies

- Additional personal information provided directly or indirectly through your use of our services, associated applications, and social media platforms

Sensitive Information:

We do not ask for sensitive information unless it is necessary. Your privacy is our top priority and we take all necessary measures to protect it. If needed, we will obtain your consent and only use it as required or authorized by law.


How We Collect Personal Information

We gather personal information using different methods.

- Directly: When you register for an account or contact us.

- Indirectly: While interacting with us through the website, emails, telephone, or online

inquiries.

- From Third Parties: Details of your website use from analytics and cookie providers, and

marketing providers.


Collection and Use of Personal Information

We collect, hold, use, and disclose personal information for the following purposes:

- Enabling access and use of our services.

- Internal record keeping, administration.

- Analytics, market research, and business development.

- Running promotions, competitions, or offering additional benefits.

- Advertising and marketing, sending promotional information.

- Compliance with legal obligations and dispute resolution.

- Employment application processing.


Sharing of your personal information with any third party

We may disclose personal information to third parties, including:

- Third-party service providers.

- Employees, contractors, and/or related entities.

- Existing or potential agents or business partners.

- Sponsors or promoters of promotions or competitions.

- Anyone to whom our business or assets are transferred.

- Courts, tribunals, regulatory authorities, and law enforcement officers.

- Third parties for data collection and processing.


Overseas Disclosure

When disclosing personal information to third parties, it may be stored, transferred, or accessed outside Australia. We ensure such disclosure complies with Australian Privacy Principles or take reasonable steps to protect personal information.


Your Rights and Controlling Your Personal Information

- Choice: Providing personal information is optional, but it may affect our services if not provided.

- Information from Third Parties: If we receive personal information from a third party, we protect it as outlined in this policy.

- Restrict and Unsubscribe: Object to processing for direct marketing/unsubscribe via provided opt-out facilities or by contacting us.

- Access: You may request access to your personal information, with an administrative fee possibly payable.

- Correction: If information about you is inaccurate, incomplete, or misleading, we will take reasonable steps to correct it.

- Complaints: Contact us with details of your complaint. If you feel that your privacy rights have been violated, you have the right to contact the appropriate privacy authority for assistance.


Storage and Security

We employ physical, electronic, and managerial procedures to safeguard personal information from misuse, interference, loss, and unauthorized access. While we are committed to security, we cannot guarantee the security of transmitted information over the Internet.


Cookies

We may use cookies to enhance your browsing experience. You can block cookies through your browser settings, but it may affect the functionality of our services.


Data from Social Accounts

Connecting your Save On Groceries account to social networks allows us to collect data per your privacy settings on those networks.


App Login

When creating an account, we collect your username, password, and device information for security. Third-party login methods do not provide us with your password but may share some information based on your settings.


Deletion of Personal Information

You have the right to request deletion of personal information. Submit a request via email to our contact email. We will respond by relevant privacy laws.


Links to Other Websites

Our services may contain links to other websites not governed by this Privacy Policy.


Amendments

This Privacy Policy may be amended at our discretion. Check our website regularly for updates.

For questions or notices, contact our Team "Save On Groceries"

Email: info@saveongroceries.com.au